EcoLab delivers comprehensive programs and services to the foodservice, food and beverage processing, hospitality, healthcare, government and education, retail, textile care, commercial facilities, and vehicle wash industries. The company wanted to make its first foray into using video on demand for product demonstrations and internal employee training.
Covering such a breadth of industries requires that EcoLab be efficient in its communications, both internal and external. The company was looking for a single solution that would provide video content management and native integration with a robust network for video delivery. Support for multiple bitrates and iOS (Apple) devices was important to ensure that the vast majority of users had a great end user experience.
With more than 100 videos uploaded to BG Video Director, EcoLab is taking full advantage of the product's many features. Key among them is the ability to use cloud-based encoding to support multiple bitrates and formats for various devices. The native integration between the content management system features and the largest Tier 1 reach network is important as well to ensure smooth delivery of the videos no matter where EcoLab's employees and customers are based. And finally, EcoLab has confidence that, should an issue arise, BitGravity's knowledgeable support team is available 24/7 to assist quickly and competently.